Individual approach: We build our values on the most important principle – to offer top quality logistics services with focus on accomodating specific requirements of our clients. Every individual transport is tailored to specific customer’s needs. Knowing the individual needs of our customers is a must – an indispensable requirement to secure smooth and reliable services saving both time and money to our business partners.

Win-win approach: Mutual benefit in partnerships based on trust and respect is another significant element of our way of cooperation. We believe that only these principles can lead us to a successful and long-term business cooperation. Our company is trying to create a positive environment of trust and respect, expecting the same from our business partners.

Quality: Top quality and precision are the keys to our customers´satisfaction and their will to return to us. Quality means providing reliable and effective solutions - careful selection of carriers that meet demanding criteria, prompt solution of critical situations that obviously occur, etc. Our services include also a 24-hour monitoring and tracking system. Our operators are able to track status and inform you about any single consignment. A detailed overview about consignments significantly eliminates stress and uncertainty, plus enables the clients to react to the current status. Dealing with complaints promptly is also one of our priorities.

High competitiveness: Nowadays a combination of perfect and reliable services with top quality is a necessity to become successful on the market. The price quote always reflects the type of transport and all specific non-standard demands of the customer related to the volume/size or required logistic solutions.

I. General Provisions

I.1. General terms and conditions of the contract of carriage (the "Terms") of ALSASI Spedition, s.r.o. are issued in order to specify the rights and obligations of the parties under the contract of carriage concluded in accordance with provisions of Articles 610-629 of the Act No. 513/91 Coll. Commercial Code as amended (furthermore referred as "Comm. Code").
I.2. Where the place of loading and/or unloading is not on the territory of the Slovak Republic, the legal relations arising from the contract of carriage (the "Contract"), in addition to Slovak law and these Terms, are regulated also by applicable provisions of international conventions CMR, TIR, AETR, ADR and ATP (furthermore referred as "international regulations").
I.3. In addition to the provisions referred to in the preceding paragraph, all business transactions between ALSASI Spedition, s.r.o and its clients are governed also by General Freight Forwarder's conditions of Association of Logistics and Freight Forwarding of the Slovak Republic, valid on the date on which ALSASI Spedition, s.r.o. rendered a service to its client.

II. Definitions

“the Client” means always company ALSASI Spedition, s.r.o., with its registered seat at Pribinová 46, 920 01 Hlohovec, Slovak Republic, Reg. No. 46080996 in the position of a customer ordering national or international transport of goods.
“the Carrier” means any natural or legal person carrying out the contractually agreed national or international transport of goods for the Client.
“Contracting parties” means a common naming of the Client and the Carrier, entering into a contractual relationship via a written contract of carriage.
“Contract” means a written document concluded between the Client and the Carrier governing the conditions under which the Carrier provides transportation services to the Client.
“Consignment” means the goods as described in the Contract, owned by Contracting party of the Client, handed over to the Carrier for conveyance in accordance with the terms of the Contract and these Terms.
“Client’s contact person” means person stated in the Contract representing the Client in all activities relating to the Consignment conveyance under the respective Contract.
“the Consignee” means a recipient of the Consignment stated in the Contract. In case more Consignments are transported at once in one truck, more Consignees could be assigned as Consignment recipients.

III. Terms and conditions for conclusion of the Contract

III.1. The Client expressed an interest in concluding the Contract by delivering a draft of the Contract via an e-mail to the Carrier. Draft of the Contract may relate to one or more Consignments.
III.2. The Client delivers a draft of the Contract to the Carrier always during working days (excluding Saturdays, Sundays and public holidays) from 8:00 a.m. to 6:00 p.m. (Central European Time). In case the draft of the Contract was delivered to the Carrier outside of time range stated in the previous sentence, the draft of the Contract shall be deemed received at 8:00 a.m. of next business day.
III.3. The Carrier accepts the request for service rendering by sending back the draft of the Contract with all requested data, if any, to the e-mail address of the Client: transport@alsasped.com.
III.4. The Carrier commits to put all information requested by the Client to the Contract truthfully. In the event of any untrue statement or a breach of any obligation of the Carrier, listed in the Contract or in the Terms, the Client is entitled to terminate the Contract by a written notice sent to the Carrier, thus not prejudices the right of the Client for indemnity and/or contractual penalties.
III.5. If the Carrier within 3 hours following the receipt of the draft of the Contract from the Client fails to deliver a document which explicitly states that he does not accept the proposal for the Contract or is not interested in concluding the Contract, the Contract concerned shall be deemed to be duly closed. Under certain circumstances it is possible to confirm the Contract also via a phone, without limitation of period defined in the previous sentence.
III.6. By concluding the Contract the Carrier confirms he has read these Terms and agrees with them without any reservation. The Contract becomes binding for both Contracting parties by sending Carrier’s confirmation to the Client, unless the Contract or these Terms state otherwise.
III.7. If the Carrier confirms the draft of the Contract with written reservations, amendments, limitations or other changes, such action shall be considered as rejection of the original proposal and at the same moment a new proposal for a Contract made by the Carrier to the Client. Such Contract is concluded only after Client confirms adjusted contractual conditions to the Carrier.
III.8. The essential conditions of the Contract are considered mainly information about the Consignment (consignment’s specification, time and place of loading and unloading, transport conditions), the price of the transportation, consignment’s terms and conditions, including conditions set out in these Terms.
III.9. By concluding the Contract the Carrier:
a) declares he possesses with necessary expertise and capacity (vehicles, drivers with adequate job skills and time availability) to perform the transportation in accordance with the Contract concluded;
b) confirms he is insured against liability for damage on the Consignment, including lost and stolen items, and also for other damages that may result/arise from the Contract, in the amount of insurance fully covering the value of the Consignment transported in accordance with CMR Convention rules;
c) agrees and acknowledges that he is fully responsible for total or partial loss of the Consignment and/or any of its damage incurred from the time of receipt at the moment of loading until the moment of delivery to the Consignee, as well as for all damages and profit losses arising to the Client in connection with a breach of obligations of the Carrier defined by the Contract, Terms or international regulations respectively;
d ) agrees that Client is entitled to cancel the service order, thus revoke the draft of the Contract, until the moment of initiating transport/loading by the Carrier, based on an e-mail or phone notice to the Carrier;
e) commits he is capable to perform transportation of hazardous materials, holds a valid certificate as a proof of a training for transport of ADR substances and has the appropriate equipment;
f) commits to carry out the transport himself, properly and on time, with professional care, in accordance with the Contract concluded, these Terms, international regulations and instructions of the Client. The Carrier is authorized to use another Carrier only after a written consent of the Client. The Carrier is always responsible for any breach of the Contract or these Terms as if the transport has been performed by him alone.

IV. Obligations of Contracting parties during the transport

IV.1. The Carrier is obliged and commits to:

a) ensure that a vehicle, which will be used to carry out transportation of the Shipment, is in perfect condition, storage space of the vehicle is clean, adapted and suitable for transportation of goods so that the Consignment won’t be damaged; if the vehicle identification number (furthermore referred as “VIN”) were part of the contractual terms, the Carrier shall perform the transport of Shipment using a vehicle with appropriate VIN;
b) where the subject of transport are hazardous materials, to equip a vehicle in line with international regulations, in particular in accordance with the European Agreement concerning the International Carriage of Dangerous Goods by Road /ADR/ as amended. When transporting perishable goods vehicle shall comply with the conditions set out in the Agreement on the International Carriage of Perishable Foodstuffs and on the Special Equipment to be Used for such Carriage /ATP/ as amended;
c) to strictly follow the order and dates of loading and unloading, to secure the Shipment against shifting and damages, the Consignment should not be accompanied by other goods without prior written consent of the Client;
d) during the transport to inform the Client about actual course of the carriage and any deviations from the terms agreed in the Contract, but at least immediately after loading and unloading, by sending SMS message to the contact person of the Client in the following format: Contract number, star sign, text of the message;
e) in case of any complications, irregularities or changes against agreed terms and conditions, damages, loss or theft of the Consignment or its part, technical failure of the vehicle, delays or irregularities (temperature, quality, quantity, commodity, etc.) observed during loading/unloading, stop loading/unloading the Consignment, immediately call to the contact person of the Client and make a note about the situation into CMR document;
f)  in case of a delay due to vehicle breakdown, an accident, compliance with mandatory break stops under AETR Convention, etc., promptly inform the Client and subsequently to provide a record of tachograph, invoice of service or any other document as evidence of the situation occurred;
g) equip a vehicle with tracking device, or other means of communication functional within whole Europe;
h) carefully preserve all documents (including customs declarations and loading list CMR) relating to the Consignment, which were provided to him during loading of the Consignment;
i) at any time at the request of the Client to prove the existence of insurance within the meaning of Article III., paragraph 9 b) of  these Terms;
j) deliver the Consignment under customs supervision to the customs office listed on the customs documents and obtain the acknowledgment of delivery by Client's instructions;
k) take such measures to ensure avoiding broken seals or withdrawal of the Consignment from customs supervision during the transport, what could result in punitive liability of the Client, or liability to pay the customs debt;
l) comply with the relevant provisions of the Law on Personal Data Protection as amended, and perform actions that these provisions oblige.

IV.2. The Client is obliged and commits to:

a) provide to the Carrier correct and complete information about the Consignment, transport conditions and to provide him a written confirmation of request for transportation service in the form of the draft of the Contract;
b) pay a contractual price for the transportation service performed by the Carrier in accordance with the Contract and these Terms.

V. Manipulation with the Consignment

V.1. The Carrier is obliged to perform a complete check of the Consignment in the moment of its loading to the vehicle and its verification with data stated in the CMR document. The Client confirms the reconciliation of the Shipment with data in the CMR document by signing the loading list.
V.2. In the event of discrepancies or irregularities during the inspection under Section V.1. of these Terms, the Carrier is obliged to make a note about it immediately into the CMR document and at the same time to notify the Client. If the Carrier fails to make a note according to previous sentence and did not inform the Client before commencing the transport, irrefutable presumption applies that the Consignment was complete, undamaged and without defect at the moment of loading.
V.3. If the Carrier takes over corrupt, incomplete or damaged Consignment; the notice about this fact should be stated by the Carrier at the moment of Consignment’s loading. Otherwise, it is considered that damage or a loss of the Shipment occurred during the transport performed by the Carrier.
V.4. The carrier is obliged to inform the Client about the damage that threatens or already occurred on the Consignment, immediately after he becomes aware of it.
V.5. Without prior consent of the Client, the Carrier or potential third parties present and participating on the transport undertaken by the Client are not entitled to manipulate with the Consignment from the moment of finishing Shipment’s loading on the vehicle until the commencement  its unloading at the premise of the Consignee. This does not apply if the Consignment were already in a condition endangering health, life, property of road traffic participants or a risk of damage to the Consignment is imminent. The obligation of the Carrier to notify the Client is herewith not affected.
V.6. Abovementioned does not apply also in case when the vehicle is loaded in multiple locations without prior delivery of the Consignment to the Consignee. In such case, the Carrier is permitted only such handling with the Consignment, which concerns the rationalization of Consignment’s placement on a vehicle, on which it was originally loaded.
V.7. If the Consignment was placed on EUR pallets, the Carrier is obliged to carry out pallet exchange during loading and unloading of the Consignment in accordance with the practices of international transport. The Carrier is obliged to obtain also a separate, signed document (containing the signature of the authorized person, vehicle’s VIN, date, info about pallets count) on the exchange of pallets, which (in its original form) he shall deliver to the Client on receipt of the invoice for the provision of transport services related to a particular shipment, at the latest.
V.8. The Carrier is obliged to ensure the exchange of pallets at the moment of loading of goods in accordance with the conditions specified in the contract of carriage. In case the Carrier will not have a sufficient number of pallets to ensure the exchange of pallets at the moment of loading of goods, using 1:1 ratio, the Client is entitled to invoice the Carrier the number of pallets which were not exchanged in accordance with these Terms. Based on the agreement between the Customer and the Carrier, the Client may allow the Carrier to deliver missing pallets under the conditions laid down by the Client; the Carrier shall pay any additional costs incurred by himself, the Client or Client’s business partners. The Client will issue and provide the Carrier with an overview of missing pallets (Pallet account) for the previous month (or months preceding the month for which the report was issued) within 5 day of the following month. The Carrier is obliged to settle all the obligations of the Pallet account by 10 days following the day the Pallet account was provided to the Carrier. The Client in entitled to charge an administrative fee of EUR 30 for each Pallet account issued to the Client.

VI. Payment Terms

VI.1. The Carrier is entitled to a compensation at the moment the transport, performed in accordance with the Contract and these Terms, has finished. The price includes all additional transportation charges of the Carrier, including waiting up to 24 hours for unloading of the Shipment (excluding weekends and holidays). The agreed contractual price for transportation service will be paid by wire transfer to the Carrier’s bank account stated in his invoice.
VI.2. The Carrier is obliged to deliver an invoice for transportation service (including all required attachments) to the Client at the address of his registered seat not later than on 10th day following the day the transportation ended, i.e. the date of Shipment‘s delivery to a Consignee. The invoice must be issued in accordance with the requirements of the Act No. 222/2004 Coll. of value added tax as amended (hereinafter referred as "VAT Act") and must be delivered to the Customer in writing or electronically with a qualified electronic signature, including all required attachments.
VI.3. Mandatory attachments to the invoice of the Carrier are:
- Original of a CMR document,
- Delivery note,
- Pallet ticket,
- The reference to the number of the Contract, under which the shipment was performed,
- Extract from the thermograph device (in case of transportation with controlled temperature),
- The original of the Contract signed by a person authorized to act on behalf of the Carrier (does not apply if the Contract in question has been already signed, using a qualified electronic signature, and sent electronically to the Client),
- Customs declarations (in case of goods under the customs regime transit or in the case customs clearance has been done during loading/unloading of goods),
- Other required documents specifically mentioned in the Contract.

VI.4. Invoice due date period begins on the date of receipt of the invoice by the Client, including all contractually required attachments. In case of missing attachments or invoice details required in accordance with the Contract, these Terms, VAT Act or international regulations, due date period begins on the day the missing attachments or corrected invoice was received by the Client. Invoice due date determines the Carrier in the Contract. In case invoice due date is not indicated by the Carrier, standard due date is applicable, i.e. 45 days from the date as determined in the first sentence of this paragraph.
VI.5. The Carrier will not apply penalty for late payment of invoices for the period of 30 days following the due date.

VII. Other provisions

VII.1. The Carrier is liable for any damage on the Consignment, which occurred after its takeover by the Carrier up to the time of delivery to the Consignee. If damage on the Shipment occurred according to the previous sentence, the Carrier is required to make necessary precautions to minimize the damage.
VII.2. Circumstances excluding liability of the Carrier or the Client for a breach of contractual conditions are considered obstacles defined in relevant provisions of the Comm. Code, respectively in the international regulations. The existence of barriers excluding liability must be demonstrated by a party who invokes obstacles.
VII.3. The Carrier is responsible for penalties or other costs incurred in case the Consignment is removed from customs supervision during the transport and for that reason the Client or his Contracting party would be, based on the decision of customs authorities, obliged to pay a fine or customs debt.
VII.4. The Carrier agrees that settlement of payments for all his invoices issued to the Client will be deferred until the moment all damages for which he is responsible are compensated to the Client.
VII.5. The Client is entitled unilaterally to offset any of his claims against receivables of the Carrier.
VII.6. If the Carrier violates any provision of the Contract or of these Terms, he is obliged to pay to the Client a penalty in value of up to the transportation fee, repeatedly for each individual violation. If due to violation of obligations by the Carrier, which are set out in the Contract, these Terms or international regulations, the Client was obliged to pay any charge to a third party, in addition to the Carrier’s contractual penalty under the previous sentence, he should pay also the contractual penalty in the amount of such charge.
VII.7. The Carrier has voluntarily agreed not to work directly with the owner of the Consignment or in any way not to contact any person who is in the chain of transport/freight forwarding contracts before or behind the Client or any other persons listed on CMR documents or delivery notes for at least 1 year after the respective shipment had finished. Otherwise, the Client reserves the right to apply the contractual penalty in amount of payments made to the Carrier for transport services in period  of one year retroactively up to the date when the violation under the previous sentence occurred, but at least EUR 50 000. The right of the Client for reimbursement of costs and damages incurred due to such violation shall not be affected. The Carrier accepts Client’s right to refer such claim, or part of it, to third parties (such as insurance company).
VII.8. If the Carrier fails to fulfill his obligations stated in the Article III., paragraph 9, letter b), e) and f) and Article IV., paragraph 1 of these Terms, the Client has the right to enforce against the Carrier a penalty of up to 20% of a payment for respective transport performed by the Carrier. The right of the Client for reimbursement of costs and damages incurred due to such violation shall not be affected. The Carrier accepts Client’s right to refer such claim, or part of it, to third parties (such as insurance company).
VII.9. If the carrier fails to fulfill his obligations stated in the Article VI., paragraph 2 of these Terms, the Client has the right to enforce against the Carrier a penalty of up to 10% of a payment for respective transport performed by the Carrier. The right of the Client for reimbursement of costs and damages incurred due to such violation shall not be affected. The Carrier accepts Client’s right to refer such claim, or part of it, to third parties (such as insurance company).
VII.10. If the carrier fails to fulfill his obligations stated in the Article V., paragraph 7 of these Terms, the Client has the right to enforce a penalty against the Carrier in amount of EUR 10 EUR for each missing EUR pallet, including the fee for the additional administrative expenses of the Client in amount of 5% of the transport fee for respective shipment, but not more than 150 EUR. The right of the Client for reimbursement of costs and damages incurred due to such violation shall not be affected. The Carrier accepts Client’s right to refer such claim, or part of it, to third parties (such as insurance company).
VII.11. Compensations for damages and penalties under these Terms are payable within 7 days following the day of receipt of Client’s request, which will specify exact amount of penalty or compensation for damages in accordance with the provisions of these Terms. Payment of damage compensation or contractual penalty does not anyhow affect Client’s right to withdraw from the Contract.
VII.12. The Client is entitled to offset penalties, expenses and other damages incurred as a result of violating the Contract or these Terms by the Carrier against payments to him. Carrier specifically agrees with offsetting defined in the previous sentence.
VII.13. The Carrier is entitled to refer his receivables arising under the Contract to a third party only with the prior written consent of the Client.
VII.14. Submissions delivered by electronic means shall be delivered to e-mail addresses of parties mentioned in the Contract or these Terms and shall be deemed as delivered on the day of dispatch of respective e-mail to the recipient.
VII.15. The Carrier is obliged not to disclose any information which he became aware of in connection with performing services according to the Contract, specifically: information about the Client, senders, recipients, shipments and financial conditions of a transportation, as well as about any other information underlined by the Client as confidential/secret information which are considered confidential information under the Article 271 of Comm. Code. Confidentiality clause and protection of confidential information under this Article shall continue even after termination of the Contract.
VII.16. the Client is not liable to the Carrier for a loss of profit, loss of opportunity or any other indirect or consequential losses as a result of his negligence, breach of contract terms or otherwise incurred.

VIII. Final provisions

VIII.1. These Terms form an integral part of the content of all Contracts, are binding for both Contracting parties and regulate relationship between the parties in course of transport of goods. By signing the Contract, the Carrier declares he is aware of these Terms and agrees with them without any qualification.
VIII.2. These Terms are considered to be business conditions, which are known to the Contracting Parties and made publicly available. These Terms are continuously, in available and accessible way, published on the website of the Client with the domain name www.alsasped.com.
VIII.3. These Terms and Conditions are available in multiple languages. In case of any discrepancies between the language versions, the Slovak language version shall prevail.
VIII.4. These Terms are formulated and published in a good faith, in order to meet statutory legal requirements and to establish fair business relationship between the Contracting parties.
VIII.5. Legal terms and conditions not covered by these Terms and the Contract concluded between the Contracting parties shall be governed by relevant provisions of the Comm. Code and international regulations. The Contracting parties expressly agree that application of dispositive provisions of the Comm. Code or international regulations is excluded in so far as it is inconsistent with the provisions of the Contract or these Terms. For interpretation of these Terms shall apply the rules of interpretation established in the Article 266 of Comm. Code.
VIII.6. In the event of a conflict between the provisions of these Terms and the provisions of the Contract, the provisions of the Contract are decisive. Where competent authorities of the Slovak Republic conclude that any provision of these Terms is invalid or unenforceable, in whole or in part, the validity and enforceability of the other provisions and the remainder of the provisions shall remain unaffected.
VIII.7. The Client is entitled to adjust and update these Terms, whereby changes and updates of these Terms shall take effect on the date of their first publication on the website of the Client. Obligation to provide a written notice about changes in these Terms is fulfilled by placing the changes on the website of the Client. The Carrier is entitled to refuse changes to these Terms, exclusively via written or email notification to the Client within 5 working days from the date of publication of such changes. For the expression of the agreement of the Carrier with the change and/or update of these Terms, it is considered to be a concludent manifestation of the will of the Carrier, the manifestation of his will consists in the conclusion of the first Contract, in the acceptance of a draft Contract received after the entry into force of the changes of Terms (assuming the Carrier did not refuse changes of Terms in accordance with the preceding sentence).  From the date of expression of consent with adjusted Terms by the Carrier, legal relationship between the Client and the Carrier will be managed by changed Terms. Notwithstanding the before-mentioned, all rights and obligations of already concluded Contracts (concluded before adjustments entered into force) shall be governed by the Terms as applicable prior to such change or modification.
VIII.8. All legal relations arising directly or indirectly from Contracts concluded between the Contracting parties are governed by the law of the Slovak Republic and relevant international regulations, including the legal relations arising from a liability for damages and from an unjustified enrichment.
VIII.9. The Contracting Parties agree that all disputes resulting from the legal relation arising from the Contract or these Terms, including all by-law legal relations, the issue of unjust enrichment claims, claims for damages, disputes about the validity, the interpretation, the demise of the Contract or this arbitration clause, will be submitted to the decision of the District Court of the Slovak Republic, which has territorial jurisdiction of the Client.
VIII.10. These Terms shall enter into force and effect on 20 November 2013.

Terms of use & Copyright

All websites of ALASASI Spedition, s.r.o. (later referred to as “ALSASI”) and all of their contents are copyrighted materials, protected by Slovak and international copyright laws. The name, logos, trademarks and content of ALSASI’s websites is the exclusive property of ALSASI and may not be used for any purpose without prior approval given by ALSASI, unless used for non-commercial purposes or private entertainment. By concluding a contract with us, all clients agrees not to copy, reproduce, or modify any part of it. This restriction includes copying, reproducing, or modifying any names, trademarks and logos which ALSASI owns or has the right to use. Site materials, including pictures, product descriptions, site features, may be downloaded onto personal computer or printed out for personal, non-commercial use only, providing that copyright, trademark, or other proprietary notices are not changed or deleted and, in the case of printing, that reproduction is not done in large quantities (defined as ten copies of a particular image or description). Any modification of the materials on ALSASI websites or use of them for any other purpose would be treated as violation of intellectual property rights. Everything downloaded from ALSASI websites remains property of ALSASI Spedition, s.r.o., which retains full and complete title to the software and to all associated intellectual property rights. Site material may not be redistributed or sold, nor may it be reverse-engineered, disassembled, or otherwise converted to any other form. All data contained in ALSASI’s websites are under license by ALSASI, and are available to any person for the express purpose of viewing the website. No data or portion of it may be reused without the express written consent of ALSASI. Information stored at ALSASI’s websites may contain spelling mistakes. ALSASI gives no guarantee of website’s content consistency, accuracy or integrity. Any costs incurred by users due to accessing and using ALSASI’s websites or information stored there should be absorbed by users. ALSASI is not responsible for any direct, indirect or incidental damage, including profit loss and any other similar situations that could arise by using data or/and information available on ALSASI’s websites. All ALSASI’s websites are regularly modified. ALSASI reserves the right to make any changes of information available on its websites, alternatively suspend their availability without prior notification. ALSASI does not take any responsibility for content or accuracy of information for references to servers and websites not administered and owned by ALSASI.

Privacy policy

ALSASI rigorously protects and respects personal data and privacy of its clients. Collection and storage of personal information is performed solely for purpose of fulfilling obligations towards ALSASI’s clients, especially for issuing invoices, contacting clients regarding order processing and service rendering. The sole owner of all personal information collected at this site is ALSASI, which will never provide clients´ personal information to any third party, except for limited piece of information required for service delivery. By means of submitting fee quote request via ALSASI’s websites clients grant the approval to collect and store personal information about them and their orders on these websites for unlimited period. It is possible to revoke the approval by an e-mail to customer.relations@alsasped.com and it will come into effect within 10 days after the revocation request was sent. The information collected and stored about business partners are: company name, head office address including ZIP Code, delivery address, Business No., VAT No., name of the person making an order, contact telephone number and e-mail. The information collected and stored about individual clients are: Client’s name and address, delivery address, contact telephone number and e-mail. In case of any questions or comments related to above-mentioned privacy policy conditions, please contact us on customer.relations@alsasped.com